Service Advisor Salary: 31,000 - 33,000Location: Witham, EssexWorking Hours: Monday to Friday 8am-6pm, every other Saturday 8am-12pmBenefits:20 days holiday plus Bank HolidaysPaid overtimeAnnual salary reviewsOn-site parkingClear progression opportunitiesWe have an exciting opportunity for a Service Advisor to join a well-established and successful organisation based in Witham. As a Service Advisor, you will play a crucial role in ensuring customer satisfaction and managing the smooth running of the service department.Key Responsibilities:Greeting customers and assisting with their requirements.Booking appointments using a scheduling management system.Liaising with customers to communicate recommendations, estimated costs, and timelines.Coordinating between customers and technicians to ensure timely completion of work and keeping customers updated on progress.Maintaining accurate records of communication with customers, appointments, and service history.Ensuring all paperwork is completed correctly and files are appropriately organised.Addressing any complaints or concerns in a professional and timely manner.Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills ..... full job details .....