Sales and Reservations Manager

The Company:At Amazing Grace, we worship music in every sense: celebrating the harmony of live performance, delicious food, and unforgettable nights. Were passionate about creating unforgettable nights filled with music, food, and great energy, and that starts with our team.With exciting expansion comes great recruitment opportunities. Born in the heart of London Bridge, well be opening our flagship venue in Londons global financial centre, Canary Wharf. We champion individuality, reward ambition, and invest in our people with ongoing training and development. Whether you''re just starting out or looking to grow, Amazing Grace is a place where hard work, creativity, and a good attitude dont go unnoticed.The successful candidate will be friendly, personable with extensive knowledge of Canary Wharf and its surroundings. This is a fantastic opportunity for an experienced Reservation and Sales Manager looking for a new role in an exciting new venue.Previous Experience in a similar role is essential.Job Description:Manage all Design My Night/ Collins enquiries/ bookings to ensure best diary management and optimisation.Attend all site visits, upselling and managing clients'' expectationsManage all pre-planning of events: contracts, invoicing, payments and detailed function sheetsWork closely with the operations and onsite teams to ensure strong communication, the smooth running of events and private hiresAttend/ manage the bigger events on the day to ensure that it is running to plan, being the main point of contact for the clientImplement comprehensive sales strategies with the Head of Sales to ensure maximisation of all revenue opportunities from group bookings, events and full venue hiresAchieve agreed KPIs, quarterly targetsEnsure effective recording and tracking of all sales initiatives and prepare reports for sales meetingsCreate, develop and maintain strong relationships with local Canary Wharf businesses, clients and other potential customersBe the ambassador of the venue, attend all relevant events and networkingBe a problem solver, open to challenges and calm resolutionsWork closely with the Marketing Team and Head of Sales to develop comprehensive sales and marketing strategies
Essential skillsExceptional sales skills, proven track record of meeting and exceeding targets. Canary Wharf knowledge/experienceTPBN1_UKCT
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