Job Title: Payments Investigation AVP Duration: 7 months, extensions likely Location: London/Hybrid (two to three days per week in the office requirement)Salary: £400 per day via Umbrella Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Are you ready to take your career to the next level in the dynamic world of banking? Our client, a leading organisation in the financial services sector, is on the lookout for a proactive and detail-oriented Payments Investigation AVP to join their Customer Services Team in London. This is an exciting opportunity where you can make a real impact on the customer experience!What You''ll Do:As the Payments Investigation AVP, you will play a vital role in ensuring our customers receive first-class service. Your responsibilities will include:Timely Payment Investigations: Ensure all payment investigations are actioned within 24 hours, keeping both internal and external customers informed.SAA Messaging Management: Oversee the daily management of the SAA Messaging database, allocating incoming SWIFT messages to the relevant teams.SEPA Direct Debit Processing: Ensure all SEPA Direct Debits are ..... full job details .....