Customer Service Advisor
Customer Service Advisor Do you want to work for a company that is in The Times 26 best very big organisations to work for 2025? We''re looking for a passionate customer service professional to complement our established team based within our Lettings Centre in Great Shelford . As a Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants. We are looking for an outgoing, confident and driven person who will take charge of a portfolio and push for the best possible outcomes for our customers. Benefits of a Customer Service Advisor: Starting salary of £24,670 Industry leading training and development Support in training towards ARLA - NFOPP qualifications (additional £1000 salary once qualified Generous holiday entitlement, plus a day off for your birthday. Clear career progression opportunities Collaborative, rewarding and fun environment Team incentives Company Pension Life Insurance 24/7 AIG Smart Health (including virtual GP) coverage for you and your family Employee discounts and Wellness programme Enhanced maternity and paternity leave Duties of a Customer Service Advisor: Administering Tenancy Deposit Scheme referrals by liaising with landlords, tenants, branch staff and client accounting Advising and obtaining instructions from landlords and tenants at the end of the tenancy Draw up schedule of costs based on checkout report Ensure that relevant payments are instructed ..... full job details .....
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