Job Title: Damp and Mould Lead Location: Basildon, Essex (with regional travel) Contract Type: Fixed-term Start Date: ASAP End Date: Friday, 29 May 2026 Working Hours: Monday to Friday, 09:00 - 17:00 Pay Rate: £16.23 per hour Role Purpose As a Damp and Mould Lead within Peabody''s Repairs Team, you will play a key role in the delivery of repairs, maintenance, and property services. Working as part of a centralised support function, you will operate in a fast-paced and responsive environment, managing multiple priorities to improve service delivery for residents. You will ensure compliance with new damp and mould legislation, including Awaab''s Law, while working collaboratively with colleagues, contractors, stakeholders, and residents to deliver a high-quality, resident-focused service. Key Responsibilities Act as a resident-facing lead for damp and mould-related repairs, supporting residents and operational teams Ensure excellent customer service and stakeholder experience to maximise resident satisfaction Work closely with repairs teams, contractors, and regional property services to drive cases through to resolution Lead investigations and resolution of damp and mould cases in line with Awaab''s Law and legal timeframes Take ownership of medium- and high-risk damp and mould cases, including escalations and HHSRS Category 1 cases Support internal teams to resolve complaints, disrepair cases, and escalations linked to damp and mould Review repair histories to identify ..... full job details .....