Planning / Scheduling Team Leader (Repairs Hub) Salary: £45,665 Location: Manchester - Agile Full Time, Permanent Closing Date: 6th March 2026 Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. We have an exciting position available for Repairs Hub Team Leader to join us! You ll lead, manage, coach, develop and inspire colleagues to deliver a high quality customer experience cantered around resolving repairs issues at the first point of contact. We re looking for those who can manage and co-ordinate Repairs Hub demand to deliver a proactive frontline service to customers whilst optimising efficiencies in systems and processes in the scheduling of repairs. You ll be responsible for ensuring the repairs planning and scheduling within the Repairs Hub provides the best quality outcomes for our customers What we re looking for: Proven Contact Centre experience at manager/supervisor level Planning/Scheduling experience within a repairs scheduling environment Proven track record within a customer service environment. Excellent people and performance management skills. Effective stakeholder management and ..... full job details .....