Patchway, Bristol 27,000 basic salary (OTE up to 34,000)Brook Street are currently recruiting on behalf of our automotive client for a Service Advisor to join their busy and customer-focused team in Patchway.This is an excellent opportunity for someone with strong customer service experience who enjoys working in a fast-paced environment and takes pride in delivering an outstanding customer journey.About the RoleAs a Service Advisor, you will be the first point of contact for customers requiring vehicle servicing and repairs. You''ll play a key role in ensuring a seamless experience from initial enquiry through to completion, delivering clear communication and excellent service throughout.Key ResponsibilitiesActing as the main point of contact for customers, providing a friendly and professional serviceBooking in vehicles for servicing, maintenance, and repair workLiaising with the workshop team to ensure work is completed efficientlyExplaining required repairs and costs in a clear, customer-friendly wayManaging job cards, invoicing, and general administrative dutiesKeeping accurate customer and vehicle recordsRecommending additional services and products where appropriateMaintaining strong organisation and attention to detail at all timesWhat We''re Looking ForPrevious experience in a customer service or automotive role (Service Advisor experience desirable)Strong communication skills with the ability to simplify technical informationExcellent organisational and ..... full job details .....