Job overviewJob overview

The Urology Team at The Royal Marsden Hospital have an international reputation for high quality patient care, education and research and its partnership with the Institute of Cancer Research (ICR) has created the largest comprehensive cancer centre in Europe.

The gateway to treatment at RMH is through the innovative and award-winning nurse-led urology diagnostic service which is the first nurse-led urology diagnostic service in Europe. This has now been successfully running for 6 years. An opportunity has arisen for a Urology Diagnostic Nurse Specialist to join this established team.

The successful applicant will work with the Diagnostic Team to support patients through this expedited pathway. You should have experience in the field of cancer care and advanced practice skills including phlebotomy and / or prostate biopsy or cystoscopy assistance.

You should have excellent IT and interpersonal skills and a professional manner, be able to prioritise and organise your workload and work under pressure. You will be expected to work across both our sites (Chelsea and Cavendish Square).

For more information about the role please contact Justyna Sobzak (ANP - Urology Diagnostics) on ext. 4898.

Main duties of the jobThe Royal Marsden NHS Foundation Trust is a world-renowned cancer centre, offering comprehensive holistic care to patients affected by cancer. As an organisation we care for the greatest number of cancer patients in London. We are well resourced with a skilled multi-professional workforce and established academic links and status. We have a history of innovation in medical treatments and in the field of clinical role development and patient led initiatives. This enables our patients to be diagnosed early and get the treatment and care which is best for their cancer and for their life (MO 1 and 3).

Under the supervision of the Advanced Nurse Practitioner post holder will work both directly and indirectly with patients and their carers to assist in coordinating the care of patients through their streamlined prostate diagnostic pathway hospital journey, providing the patient with the relevant information, education, support and coordinate any test preparations.

Detailed job description and main responsibilities

Manage the administration and delivery of the QUIC pathway

Coordinate suspected cancer referrals through a single point of access

To be proficient in all IT systems relevant for the role

The post holder will coordinate care by providing a single point of access.

They will be responsible for the quality check of all suspected prostate cancer referrals ensuring that all relevant information is available before the clinical triage takes place. They will liaise with GP practices and any other services to ensure that all relevant information is collated and be required to work across a range of IT systems to coordinate the booking of patient appointments.

In addition, the post holder will support the cancer office in tracking patients downstream in the clinical pathway. This will incorporate liaising with the clinical team and the patient pathway coordinators so that patients are treated in a timely manner, in line with national cancer waiting standards.

The post holder will be expected to implement and manage the processes involved in the QUIC pathway, ensuring that each level of the process is operating efficiently and delivering the highest quality of care.

In addition to their clinical role, the purpose of the QUIC Coordinator is to support the implementation, management and monitoring of the QUIC service. The post holder will be responsible for the administration of the project and ensuring associated processes are working effectively and within the agreed milestones.

Person specificationEducation and qualifications

Essential criteria

GCSE English Language and Mathematics (Grades A-C) or equivalent

NVQ3 or care certificate

Desirable criteria

Evidence of continued role development

Willingness to undertake learning and development courses

NVQ4 plus additional training to diploma level equivalent, or equivalent through short courses

Relevant experience and knowledge

Essential criteria

Experience working as a Support Worker in Urology AfC Band 4

Experience in coordinating a patient workload

Experience of multiprofessional working

Experience in the use of data management

Evidence of good communications skills

Analytical and Reflective Skills

Understanding of person-centred care

Understanding of the health and social care environment

Experience of coach / teaching patients and carers

Demonstrates an awareness of the complex issues when organisations and understands key elements of change management

Intermediate knowledge of national policy and research relating to the cancer diagnostic agenda

Desirable criteria

Understanding of Cancer Support services across the UK.

Awareness of Improving Outcomes: A Strategy for Cancer and other national cancer policies

Knowledge of relevant cancer treatments, interventions and terminology

Skills and abilityEssential criteria

IT skills (Microsoft Outlook / Excel / Word)

Able to use own initiative

Ability to work with databases

Effective organisation skills

Ability to perform advanced communication skills with people at all levels

Good observation skills

Practical problem solving skills

Ability to work within a team

Ability to motivate self and others

Accurate written communication of information

Ability to show empathy and understand the difficulties faced by people affected by cancer

Ability to prioritise own workload

Ability to ask sensitively about information needs

Ability to retrieve information from a wide range of sources and in different formats

Ability to think widely and analyse problems and develop solutions

Desirable criteria

European Computer Driving Licence or equivalent

The Royal Marsden values diversity and is committed to the recruitment and retention of underrepresented minority groups. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.

As a Disability Confident Employer, we are working to create a workplace that enables all staff to reach their full potential. We are committed to this because we know that greater diversity and inclusion will lead to an even greater positive impact for the people we serve.

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.

Other informationFlu Vaccination – What We Expect of our Staff

At The Royal Marsden we have an immune compromised patient population who we must protect as much as we can against the flu virus. Each year, seasonal flu affects thousands of people in the UK. Occurring mainly in winter, it is an infectious respiratory disease capable of producing symptoms ranging from those similar to a common cold, through to very severe or even fatal disease.

The wellbeing of our staff and patients is of the upmost importance to us, and it is the expectation of The Royal Marsden that all patient-facing staff have an annual flu vaccination, provided free of charge by the Trust.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

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