Senior Service Designer
Job Title: Service Designer Location: Edinburgh - New Uberior House Head Office Salary/Pay Rate: £80k - £100K Or £600 - £700 per day via Umbrella Contract Length: 6 months (potential extension) Hybrid Working: On-site twice per week (Wednesday andamp; Thursday)About the OrganisationOur client is a large, customer-focused financial services organisation undergoing a significant digital transformation. With millions of customers across the UK, they are investing heavily in digital platforms, services, and people to deliver seamless, multi-channel experiences that meet the needs of modern customers.Who We''re Looking ForWe''re seeking an experienced Senior Service Designer to lead the creation of seamless digital experiences, champion user-centred design, and help advance service design practices across the organisation.About the RoleAs a Lead Service Designer, you''ll work within a multidisciplinary team of designers, researchers, and strategists across a wide range of initiatives.You''ll be confident across all aspects of service design, including:Needs definitionJourney mappingService blueprintingStorytellingFacilitating workshopsApplying design thinking methodsUsing evidence and insight to influence stakeholdersYou''ll be passionate about your craft and enjoy developing others-whether that''s advocating for service design within product teams, shaping new ways of working, or helping evolve design maturity across the organisation.You''ll Also Be Responsible For:Working ..... full job details .....
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