Account Manager - 12 Month Fixed-Term Contract in Hatfield, Hertfordshire Are you passionate about building strong business relationships and delivering exceptional customer experiences? We''re looking for an Account Manager to join a dynamic team in Hatfield on a 12 month fixed-term contract, starting as soon as possible.This role is all about ensuring valued customers receive outstanding service, regular engagement and tailored support that drives satisfaction and long-term retention. Why You''ll Love This RoleAs an Account Manager, you''ll be reactive and proactive as the go-to person for existing customers, helping them unlock the full potential of services on offer. Your proactive approach will ensure they feel supported, informed and included at every stage of their journey.You will be working alongside another Account Manager and be part of a wider team of 10 in the business.You''ll be based in a modern Hatfield office, with occasional travel across Hertfordshire for networking events and customer meetings. A car driver is essential and it would help if you could be flexible with occasional early starts for events. What We''re Looking ForProven experience in B2B customer engagement, whether in sales, service or account management.A professional, confident approach to conversations at all levels.Strong communication and relationship-building skills.A proactive mindset and ability to spot opportunities for growth.Familiar with working to KPI metrics. What You''ll Be ..... full job details .....