Join a business awarded with awards from the King and voted one of the best businesses 2024 The People Shared Services Manager plays a crucial role in supporting the Head of People Experience executing the People Strategy to enhance efficiency and processes within the employee experience across the entire group.This position is essential for ensuring the smooth delivery of Employee Services, Employee lifecycle administration, Data Management and, Reporting. The primary focus is on driving operational excellence by adhering to standards and SLAs, while promoting a culture of continuous improvement and transformationResponsibilitiesDeveloping and optimising an efficient and successful Share Service Function to better the employee experienceCollaborating with the People Business Partnering teams on initiatives to support employees, ensuring People Services are aligned to the strategic People Strategy objectivesDriving the use of the Resourcelink, powered by Zellis - optimising workflows and implementing continuous improvement initiativesManaging the people systems assistants, supporting them in their development and training.Proactively seek opportunities for automation to improve end-user experience.Be the subject matter expert in system configuration, testing, and deployment of new features and enhancements in the People SystemManaging the team with the administration and system changes required across the employee lifecycle including but not limited to:Changes to terms and ..... full job details .....