Administrator

About the Role


We are seeking a proactive and organised Administrator to join our team. This position is vital to ensuring the smooth running of daily operations. You will be the first point of contact for incoming calls and general enquiries, while also providing dependable administrative support across the business.

Key Responsibilities

• Answer incoming phone calls and respond to general queries with professionalism and efficiency.

• Maintain an excellent telephone manner at all times, ensuring a positive experience for callers.

• Handle data entry tasks with accuracy and attention to detail.

• Learn and become proficient in the company’s internal database and other systems.

• Manage incoming emails, documents, and administrative requests.

• Support the wider team with general administrative tasks.

• Maintain organised records and filing systems.

• Excellent telephone manner and confidence in handling calls.

• Strong communication skills, both written and verbal.

• A desire to learn and develop new skills, particularly around systems and processes.

• High attention to detail and accuracy.

• Strong organisational ability and a proactive approach to workload management.

• Previous experience in administration or data entry is beneficial but not essential.