OverviewSMR has seen exceptional growth in recent years and continues to be a key strategic focus for RAC. As a Test Analyst supporting this division, you''ll play a vital role in ensuring the quality and reliability of systems and processes that directly impact our customers and commercial success. You''ll work closely with stakeholders across the business to plan, execute, and document testing across a range of systems — ensuring all outputs meet the highest standards. You''ll identify issues and trends that could impact revenue, customer experience, or operational channels, and ensure reference data is accurate and up to date across both production and test environments.

Responsibilities

Test new products and processes to ensure robust performance

Review specifications and design test coverage plans

Identify system, data, and process failures and recommend improvements

Lead or support User Acceptance Testing (UAT) and impact assessments

Provide high-quality advice and insight to stakeholders

Monitor for trends that could impact operations or customer experience

Collaborate across teams to support continuous improvement

Qualifications

ISTQB Foundation Software Testing qualification (preferred)

Experience in test analysis within high-pressure environments

Ability to work across different project methodologies

Creative problem-solving and ability to translate technical requirements

Beneficial to have a basic understanding of the motoring industry

Experience implementing testing best practices tailored to project needs

Strong attention to detail and excellent communication skills

Deadline-focused with a proactive approach to identifying defects and bugs

Good knowledge of JIRA

Broad understanding of software technologies including SQL, Microsoft Azure, REST APIs and the use of Swagger and Postman

Experience of working with 3rd parties is desirable

Awareness of regulatory requirements including Insurance and FSA regulations

Location and SalaryBased at our Bradley Stoke office with hybrid working options. Competitive salary and benefits package.

Benefits and Culture

Security and Perks: pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits)

Wellbeing: 24/7 confidential support service for you and household members aged 16+

Extras: access Orange Savings, discounts across retailers, holidays, tools, tech and more

Probation: after passing probation, automatic enrolment in Colleague Share Scheme

Time Off: 25 days annual leave plus bank holidays; flexible schedules and resources for personal commitments

About RACRAC Motoring Services is a hybrid role with two days per week in the Bradley Stoke office and three days working from home. This role is part of a long-standing organisation with a 125+ year history and a mission to be the UK''s number one motoring services provider. We are an equal opportunities employer and value diverse perspectives.

Equal OpportunitiesWe welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you\''re invited to bring your full self to it.

NotesThis is a hybrid role; occasional work outside core business hours may be required to meet critical business needs. You’ll also have access to benefits that go the extra mile, including an allowance for car-related services and a share scheme upon eligibility.

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