We are seeking a dedicated and organised Account Manager to join our team within the Business Services industry. This role requires a focus on customer service excellence and strong account management skills to ensure client satisfaction.Client DetailsOur client is a reputable organisation within the Business Services industry, recognised for providing exceptional solutions to their clients. They operate as a medium-sized company with a strong focus on delivering high-quality customer service.This role will be 5 days on-site in Rippoden. DescriptionManage and nurture relationships with key clients to ensure satisfaction and retention.Act as the primary point of contact for client queries and concerns.Develop and implement account management strategies tailored to client needs.Collaborate with internal teams to ensure timely delivery of services and solutions.Monitor client accounts to identify growth opportunities and upselling potential.Provide regular updates and reports on account performance and activities.Ensure compliance with company policies and procedures in all client interactions.ProfileA successful Account Manager should have:Proven experience in account management.Strong communication and interpersonal skills to build and maintain client relationships.Excellent organisational abilities with a keen eye for detail.A results-driven approach with the ability to identify and capitalise on business opportunities.Proficiency in using CRM tools and other relevant ..... full job details .....