Support Engineer Contractor to join the Head Office of a company based just outside of Crewe, Cheshire East, must have own transport to access, minimal public transport access it is based on site paying upto -200 per day.

This is an on-site role, Monday to Friday, providing essential user BAU support

It is inside IR35

The Role:

As a key member of the IT team, you''ll be the first point of contact for all face-to-face and remote end-user issues. Your responsibilities will include:

• Providing comprehensive 2nd line support, resolving a wide range of technical issues.
• Identifying opportunities for IT process improvements and efficiency gains.
• Managing staff accounts and access permissions.
• Conducting IT inductions for all new starters.

About You:

Ideally, you''ll bring at least 3 years of experience in a similar support role. We''re looking for someone with:

• Excellent user-facing skills and a strong customer service approach

Desirable Technical Experience:

• Microsoft Windows (client and server environments)
• Microsoft Entra ID (Azure AD) & Active Directory
• Office 365 administration and support
• Networking essentials: WAN/LAN/DNS

If you''re a proactive 2nd Line Engineer with a passion for creative environments, we''d love to hear from you!

To Apply: Please submit your CV outlining your relevant experience.