Job Title: Head of Financial Operations
Location: Manchester City Centre (Hybrid Working)
Salary: Up to -80,000 per annum + Bonus
Job Type: Permanent, Full-Time

Client Details

We are seeking an experienced and commercially minded Head of Financial Operations to lead and optimise financial processes within a dynamic and growing organisation. This is a key leadership role responsible for driving operational excellence, strengthening financial controls and supporting strategic decision-making.

You will oversee day-to-day financial operations while working closely with senior leadership to improve efficiency, scalability, and performance across the finance function.

Description

The key responsibilities of the Head of Financial Operations role will include:

• Develop and deliver the Financial Operations strategy, driving best-in-class service, strong controls, and continuous improvement
• Provide strategic leadership to modernise operations across governance, cash management, automation, and transformation
• Lead end-to-end Financial Operations, including Receivables, Credit & Risk, Commercial Finance, and Accounts Payable
• Design and implement efficient, standardised processes to optimise cash collection, payments, and financial control
• Strengthen governance frameworks, ensuring compliance, audit readiness, and effective risk management
• Act as a senior SME, influencing Group Finance strategy across performance, risk, and cash flow
• Build and lead a high-performing team, developing capability and fostering a culture of accountability and excellence
• Drive performance through clear KPIs, SLAs, and proactive stakeholder engagement
• Partner with senior stakeholders across Finance and the wider business to deliver a customer-focused, high-quality service
• Lead transformation initiatives, including process simplification, automation, and systems optimisation.
• Champion innovation and continuous improvement, embedding sustainable and scalable ways of working

Profile

A successful Head of Financial Operations will have:

• Extensive senior leadership experience across Order-to-Cash, Accounts Payable, Credit, Risk, Governance, and wider Financial Operations
• Proven track record of leading transformation within large, complex teams and fostering high-performance cultures
• Strong knowledge of financial controls, governance frameworks, risk management, and audit compliance
• Demonstrated ability to lead multi-disciplinary teams with full accountability for end-to-end processes
• Deep understanding of shared services environments, including modernisation and continuous improvement initiatives
• Highly effective commercial and business partnering skills, with the ability to influence and challenge senior stakeholders
• Experience with SAP is highly desirable, alongside exposure to large-scale system transformation programmes
• Excellent communication, leadership presence, and problem-solving capabilities

Job Offer

• A salary up to -80,000 per annum based on experience + bonus
• Hybrid working - 2 days in office, 3 days working from home. Full time office based initially.
• Private medical insurance
• Generous annual leave entitlement and pension
• Life assurance
• Career progression opportunities within a large SSC
• Collaborative and supportive working environment