Repairs Supervisor

Location: Camden, London
Salary: -28.81 per hour

Are you a hands-on and driven Repairs Supervisor? We''re looking for an experienced professional to lead our responsive repairs team in Camden, ensuring residents receive safe, timely, and effective property maintenance.

As a Repairs Supervisor, you''ll take a lead role in managing day-to-day repair and maintenance operations across both occupied and void properties. You''ll be responsible for coordinating a team of skilled operatives and external contractors, ensuring that all works are completed to a high standard, within budget, and on schedule.

You''ll be the first point of technical escalation, oversee job scheduling, and play a key role in maintaining decent homes standards and improving tenant satisfaction.

• Lead and supervise the delivery of responsive repairs, ensuring excellent service delivery and value for money

• Allocate and oversee workloads of in-house operatives and approved contractors

• Conduct quality control inspections of ongoing and completed works

• Liaise with tenants and resolve repair-related issues quickly and professionally

• Coordinate the timely turnaround of void properties, minimising void loss

• Ensure compliance with all health & safety regulations, building codes, and internal policies

• Track performance against KPIs and contribute to regular reporting for senior management

• Provide technical advice and support to the repairs team as needed

• Keep accurate, up-to-date records using housing and repairs management systems

• Support procurement activities, contractor performance monitoring, and budget control

• Proven experience in a similar supervisory role within social housing or property maintenance

• Solid knowledge of building trades, repair techniques, and relevant legislation

• Demonstrable experience leading and motivating multi-trade teams and subcontractors

• A customer-focused approach with the ability to manage complaints and resolve issues effectively

• Competency with repairs or housing management software, MS Office, and mobile working tools

• Full UK driving licence - Van and Fuel card provided

• NVQ Level 3 or equivalent in a relevant trade or construction discipline

• SMSTS, SSSTS, or similar health and safety qualifications