Process Improvement Specialist - LondonWe are partnering with a leading global professional services firm to recruit a Process Improvement Specialist for their London office. This is an exciting opportunity to join a forward-thinking team focused on driving operational excellence and innovation across the business.About the RoleAs a Process Improvement Specialist, you will play a key role in analysing and redesigning workflows, enabling technology-driven improvements, and supporting change management initiatives. Acting as a bridge between end-users and technical teams, you will deliver measurable improvements in efficiency, quality, and client outcomes.Key ResponsibilitiesBusiness Analysis and Process Optimization: Map current workflows, identify bottlenecks, and design improved processes using best-practice methodologies.Technology Enablement: Collaborate with IT and Innovation teams to implement tools such as document automation, AI-enabled review, and collaboration platforms.Change Management: Engage stakeholders through workshops, training, and communications to ensure successful adoption of new processes and technologies.Project Delivery: Contribute to cross-functional initiatives, monitor KPIs, and conduct post-implementation reviews to validate ROI.What They Are Looking ForExperience in business analysis, process improvement, or legal operations within professional services.Strong understanding of process improvement methodologies and KPI tracking.Familiarity with ..... full job details .....