Overview

Job DescriptionWe are seeking an experienced and motivated Contracts Manager to lead the delivery of responsive repair services and void property works across our housing stock. The successful candidate will oversee a team of supervisors and skilled trades, as well as manage relationships with external contractors, to ensure a consistently high-quality, efficient, and cost-effective service is provided to residents.

Responsibilities

Lead, support, and motivate supervisors and trade teams, ensuring high levels of performance and service delivery.

Manage and coordinate responsive repairs and void works from inception to completion, ensuring targets and KPIs are achieved.

Conduct regular 1-2-1 meetings, performance reviews, and appraisals with supervisors to support personal and team development.

Oversee the effective management of external contractors, ensuring compliance with contractual requirements, health and safety standards, and agreed quality benchmarks.

Drive efficiencies, identify improvements in service delivery, and implement best practice operational processes.

Monitor operational performance, budgets, and cost control to ensure value for money and high satisfaction.

Ensure all work is planned, delivered, and completed to the highest standards, in line with regulations and company policies.

About You

Proven experience in a Contracts Manager or similar managerial role, ideally within housing, property maintenance, or construction.

Strong leadership skills, with the ability to manage multidisciplinary teams and contractors effectively.

Excellent organisational and communication skills, with a proactive and solutions-focused approach.

A thorough understanding of responsive repairs, void management, and building maintenance processes.

Strong knowledge of health and safety legislation and contract compliance.

IT literate with experience of using housing or works management systems (desirable).

What We Offer

Competitive salary and benefits package.

Opportunities for professional development and progression.

The chance to make a real difference in delivering vital housing services to our residents.

3 month initial contract with potential for extension

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