Customer Operations Co-ordinator

Are you passionate about delivering outstanding customer experiences and keeping projects running smoothly? Here at PAM UK (part of the Saint-Gobain group) due to team growth, we''re looking for three proactive and organised Customer Operations Coordinator to join our Customer Fulfilment team.As a Customer Operations Coordinator, you''ll be the key point of contact for our customers, managing orders, resolving issues, and ensuring seamless communication with stakeholders. You''ll take ownership of the order book, handle complaints with confidence, and use your understanding of customer needs to recommend the best logistics solutions.Working both independently and collaboratively, you''ll support customer-focused initiatives across the business. Your input will help drive outcomes that are cost-effective, environmentally conscious, and aligned with our customers'' expectations.Based out of our new offices at Nottingham Business Park, Bilborough, you''ll be able to work this role on a hybrid basis when you''re fully trained. What we''re looking for: Project Co-ordination experience is desirable.Previous experience in a customer-facing role (in person or via telephone) is preferred but not essential.A strong customer-focused mindset and positive attitude are essential.Familiarity with Microsoft Office, SAP, and CRM systems is advantageous. What you will be doing:Act as the dedicated point of contact for customer operations, ensuring all service requirements are met with ..... full job details .....
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