IT Support
IT Support Salary: 30-32k Location: Southwark (hybrid option after probation) Are you a tech-savvy problem solver with a passion for supporting IT systems? Do you thrive in a dynamic environment where no two days are the same? Join our vibrant team in Southwark, supporting a creative and growing business. Main Purpose of the Job: As an IT Support specialist, you will play a crucial role in maintaining and supporting our IT systems, which include laptops, printers, network infrastructure, servers, and mobile devices. You''ll be the first point of contact for all support queries and will assist in small projects or larger initiatives. Key Responsibilities:Provide all levels of IT support across the organisation, ensuring swift resolutions to queriesSet up hardware and software for business use, including PCs, Macs, printers, and mobile devicesManage Google Workspace and assist in the introduction of new technologiesHandle onboarding and offboarding procedures for colleaguesMaintain an up-to-date help desk and document IT problem solutions in the IT Knowledge BaseMaintain effective communication, sharing relevant information clearly with staffDevelop and nurture professional working relationships across departments What We''re Looking For:Previous experience in an IT support roleA fast learner ready to dive into internal IT management with ample learning opportunitiesQuick adaptability and effective problem-solving skills under pressureCreativity in thinking outside the box ..... full job details .....
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