Customer Account Manager
Customer Account Manager 28,000pa + Bonus, 33 days holiday + holiday purchasing scheme, Private Health Care, 9am - 5.30pm M-F, Office based, Training Due to continued success and team expansions plans, a head office location of a global company has an exciting opportunity for a Customer Account Manager to join them. You will providing varied support to credit customer accounts to the business:Manage a portfolio of customer credit accounts with accuracy and careBuild strong relationships with customers, providing clear and supportive communicationProviding outstanding customer service support, as well as maximising revenue streamsProduce regular reports on account performance and credit exposureConduct credit checks, assess risk, and set appropriate credit limits, managing bad debt accounts when requiredMonitor outstanding balances and follow up on overdue paymentsWork with sales and finance teams to resolve queries and improve processes We would expect the successful Customer Account Manager to be able to demonstrate a great communication skills and a professional customer service approach. You will be supported 1 to 1 to become familiar with the company processes and procedures. This would be an ideal role for you if you have worked within a Account Manager, Customer Relation Coordinator, or a Key Account Coordinator position, ideally for from a financial service environment. You will be joining the Kettering Head Office of an establish company, with an enviable ..... full job details .....
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