Overview

Operational Key Account Manager - Sea Logistics. The OKAM plays a pivotal role in managing and enhancing customer relationships, ensuring seamless operational delivery, and driving continuous improvement across logistics services. This role supports Kuehne+Nagel’s commitment to delivering high-quality, customer-centric logistics solutions that move inventory and shipments efficiently, including vital medicines and other essential deliveries.Responsibilities

Serve as the primary operational contact for assigned key accounts.Lead regular Quarterly Business Reviews (QBRs) with customers.Design and implement customer-specific logistics solutions.Ensure compliance with international trade regulations.Monitor and improve performance against Key Performance Indicators (KPIs).Maintain and optimize Standard Operating Procedures (SOPs).Support RFQs and quotations with data insights.Facilitate EDI implementation and maintain KN systems setup.Qualifications

Bachelor’s degree in Logistics, Management, or related field.Strong knowledge of import/export operations and trade regulations.Proven leadership and stakeholder management skills.Advanced proficiency in MS Office (Excel, PowerPoint, Word).Willingness to travel and attend business/social events.What’s in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization. Company Car: Enjoy a hassle-free commute with a company car.Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.Seniority level

Entry levelEmployment type

Full-timeJob function

Distribution, Supply Chain, and Customer ServiceIndustriesTransportation, Logistics, Supply Chain and StorageWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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