We are working with a professional company based near Ledbury who have a fantastic opportunity to join their busy, friendly team who run events for both corporate and private customers. The whole team work towards ensuring that guests attending the events have a truly memorable and positive experience and therefore exceptionally high standards of customer care and the ability to liaise with people at all levels is essential. Key duties include: Providing administration for all client bookings and supporting them through the full event experience. Hosting all clients and visitors on site Responsible for the presentation of all client areas, ensuring they meet modern 5-star standards Ordering and maintaining basic stock levels Responding to and actioning calls/voicemails including client enquiries and group emails Coordinating the pre-attendance and event qualification process Coordinating catering for all retail bookings Maintaining the accuracy of forthcoming bookings and new diary bookings (making amendments and updating any cancellations) Planning the diary in accordance with staff requirements, working rotas and resource availability Keeping in house systems updated, creating diary sheets, populating staff rotas and publishing shifts. Reconciling budgets, tracking revenue along with monthly finance reporting Adhering to all company processes and procedures This is a varied and busy role that is measured by the positive feedback from clients/supplier relationships and ..... full job details .....