Director of Professional Services Solutions Engineering

About UnilyUnily partners with the world’s largest and most complex enterprises to power Organizational Velocity through digital Employee Experience transformation. Iconic brands, including Estée Lauder Companies, CVS Health, and British Airways, use Unily’s market-leading Employee Experience platform to improve productivity, streamline communication, and foster a highly connected workplace.Worldwide Experience-Centric Intelligent Digital Workspaces 2024. With these accolades, we continue to grow and expand our employee community with people who are passionate about joining us on this exciting journey.The Director of Professional Services Solutions Engineering will lead our PS Solutions Engineering organization for all regions, serving as the critical bridge between sales and delivery teams. This strategic leadership position will drive solution design, technical scoping, and proposal development for all net new professional services engagements for both prospects and existing customers. The role requires a leader who can articulate the value of professional services offerings, architect transformative solutions, and collaborate effectively with sales teams to drive revenue growth while ensuring proposed solutions are deliverable and profitable.Define and execute the global solutions engineering strategy, aligning with the company''s overall go-to-market approach and professional services offeringsBuild and scale a pre-sales organization that effectively supports revenue targets across regionsDevelop and maintain standardized professional services offerings, solution frameworks, proposal templates, and scoping methodologiesCreate differentiated value propositions for professional services offerings that address specific market needsRepresent the professional services organization in strategic planning and go-to-market initiativesPartner with Sales and Solutions Engineering leadership within the organization to define a clear and cogent sales motionLead the design and architecture of complex, customized professional services solutions for strategic opportunitiesEstablish solution design frameworks that balance client requirements, implementation feasibility, and profitabilityCreate scalable processes to engage the PS solutions engineering organization and ensure speed and accuracyDrive consistency in proposal quality, format, and content across all regionsImplement governance processes to ensure appropriate risk assessment and profitability analysisDevelop strategies to differentiate professional services offerings from competitorsPartner with sales leaders to develop and execute joint go-to-market strategies for professional servicesCreate and deliver training programs for sales teams on professional services offerings and value propositionsProvide expert professional services guidance during strategic client conversations and executive meetingsSupport complex sales cycles with solution presentations, demonstrations, and technical deep divesBuild, mentor, and develop a global team of solutions engineersEstablish career development paths and growth opportunities for solutions engineering team membersImplement performance metrics aligned with revenue growth and win ratesRecruit and retain top pre-sales talent with both technical and consultative skillsPartner closely with sales leadership to align pre-sales strategies with sales objectivesCollaborate with PS delivery and consulting leadership to ensure proposed solutions can be effectively implemented and executedEnable PS delivery and consulting teams on PS pre-sales frameworks, approach and tools to scale coverage where necessaryWork with product management to align service offerings with product roadmaps and capabilitiesEngage with marketing to develop compelling service offering descriptions and value propositionsDevelop competitive intelligence on professional services offerings, pricing models, and delivery approachesAnalyze win/loss data to refine solution approaches and proposal strategiesIdentify market opportunities for new service offerings or solution packagesProvide insights to executive leadership on market dynamics and competitive positioning10+ years of experience in professional services, consulting, solution architecture, or related fields-5+ years in pre-sales, solution design, or technical consulting leadership roles- Proven track record of supporting large, complex sales opportunities and driving revenue growth- Experience building and leading global pre-sales or solution architecture teams- History of successful collaboration with sales, delivery, and product organizations- Experience with proposal development, estimation, and scope definition for professional services- Strong leadership abilities with excellent people management skills- Outstanding communication and presentation skills at both technical and executive levels- Strategic thinking with strong commercial acumen- Strong analytical capabilities for pricing, scoping, and risk assessment- Excellent problem-solving and creative thinking skills

Bachelor''s degree required; MBA or other advanced degree preferredTechnical certifications relevant to the company''s products or servicesSales methodology certifications (e.g., MEDDIC, Challenger Sale) beneficialProject or program management certifications a plusTravel Requirements- Willingness to travel up to 30-50% (domestic and international) to support sales efforts and client engagements

Flexible with preference for major business hubs in North America (ET) and Europe (GMT/CET)

We are united in building connections and curious to learn from each other so that we continue to grow together to build the workplace of tomorrow.We operate on a hybrid basis, and also recognize that life happens during the 9-5.30 and encourage a sustainable work/life balance.Our bright and modern office spaces.

When you need to be in the office we want it to be like being at home. We have a well-stocked kitchen and the option to bring your dog to work.US: 23 vacation days plus an extra paid day off to enjoy your birthday, 10 sick days and 1 annual volunteer day. We offer medical, dental and vision coverage at $0 payroll cost at the employee-only coverage level and cover 50% for all other level. UK: 25 days holiday plus an extra paid day off to enjoy your birthday, Vitality life cover (for health,]]