Customer Services Advisor

S64 Mexborough – £25k – 37hrs per week

Customer Services Advisor duties:

Input orders with a high degree of attention to detail

Handle residential and domestic customer enquiries effectively and in a timely manner

Complete survey feedback calls (outbound) contacting online customers

Build your own brand awareness, the products available and communicate this to customers

Handle the daily customer enquiries received through the Live Chat communication

To be considered for the Customer Services position, you will have:

Over 2 years’ experience of customer service and sales support, used to working to targets

Excellent oral communication and superb listening skills, organised and self-motivated

Numerate and computer literate with IT skills inc Excel, Word, PowerPoint, CRM and or SAP

Benefits of the Customer Services Advisor include

Salary: £25,000 per annum

Working hours: 37hrs per week on a 2 week rota;

8am - 4.00pm Monday to Thursday finishing at 3.30pm on Fridays

9am - 5.00pm Monday to Thursday and finishing at 4.30pm on Fridays

Holidays: 25 plus stats

Other benefits: Money purchase pension plan and Westfield Health cash plan

Getting there: Doncaster S64 (Mexborough), free onsite parking, on a bus route and train station

Environment: Supportive and friendly, engineering 

Travail employment group is operating as an employment agency. Once you click apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant from our team will be in contact with you within the next 7 days. If you do not hear from us within 7 days you have not been successful on this occasion and unless otherwise advised, Travail will keep your details on file and contact you within future relevant opportunities.