Overview

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Role and Responsibilities

Part of AXIS Claims Shared Services, the Claims Litigation Services and Global Vendor Services and Performance Lead is responsible for designing and operationally executing the vendor tracking, analysis, measurement and reporting activities across all Claims lines of business globally. Reporting to the Head of Claims Litigation Services and Vendor Management, the position supports the management of vendor performance metrics, spend and utilization analysis, savings and cost avoidance review and targeted projects to improve the analytical capabilities of the Claims function. Incremental responsibilities include partnering with internal stakeholders to manage targeted categories of vendor services and specific vendor engagements from inception to offboarding.Longer term, the successful candidate will have the opportunity to functionally manage the Litigation Services and Vendor Management technology platforms in addition to involvement in transformation projects in North America and Global Markets.

Specific responsibilities include:Collaborating with key stakeholders to develop and prioritize short- and long-term management reporting strategies for Claims Litigation Services and Vendor ManagementDeveloping business requirements and managing the delivery of technology-enabled solutions to enhance and improve management reporting capabilitiesSupporting the selection, due diligence, contracting, onboarding, oversight, performance management and offboarding of claims services vendorsApplying Claims and Axis policies and standards to end-to-end vendor management lifecycle including governance of vendor portfoliosAnalyzing large datasets related to Claims Litigation Services and Vendor Management activities to identify trends, patterns, and opportunities to influence outcomesPartnering with internal and external stakeholders to integrate complex vendor datasets into management reporting workflowsEnsuring the precision, completeness and timely availability of various data sources and coordinating the resolution of any related operational delivery issuesLeveraging data visualization tools and dashboards to present management information in a clear, engaging and actionable mannerPreparing and delivering management reports and presentations that summarize data analysis findings for internal stakeholders including Claims leadershipSupporting team members to embed data and analytic capabilities in operational activities performed in support of internal and external stakeholdersFacilitating the structured analysis of commercial vendor pricing and rate proposals against current agreements and portfolios of existing vendorsAnalyzing the use of preferred and non-preferred vendors including the assignment of claims based on pre-defined guidelines and thresholdsReviewing and creating management reports to review operational vendor metrics in partnership with Claims Operations and other internal teamsLeveraging data sources to support team members in completing planned and ad-hoc vendor evaluationsIntroducing solutions to measure the contribution of Litigation Services and Vendor Management to the AXIS strategic objectivesDesigning and delivering training content in addition to support communication efforts to upskill internal stakeholders in leveraging reporting tools and outputsDeveloping and maintaining operating procedures for Claims Litigation Services and Vendor Management reporting processes and deliverables

This position will require collaboration with a range of functional teams and vendor partners across locations and time zones, as well as independent work.

Qualifications and Attributes

The ideal candidate will demonstrate the following attributes:Minimum 3 years experience in data management, analytics, metrics or reporting rolesMinimum 5 years experience working in insurance with claims experience preferredLegal operations and / or litigation management experience preferredPrior experience managing categories of vendor expense, including sourcing and contracting activities, preferredExtensive experience analyzing and presenting vendor operational and financial dataDeep experience with business analytics, reporting and visualization tools including Power BIAdvanced proficiency with Microsoft tools including Excel, PowerPoint and WordFamiliarity with collaboration tools including Microsoft SharePoint and WebexExperience working with IT partners to enable report and dashboard automationExceptional analytical skills and adept at handling multiple complex data setsDemonstrable success in creating and delivering actionable management reports and insightsPrior experience functionally administering business systems and platformsFamiliarity with system upgrade and enhancement projectsExperience working with software vendors to oversee service deliveryPreviously partnered with internal and external teams to manage application issuesExperience designing and delivering education material and training to system usersExcellent written and verbal communication skills with strong influencing skillsHigh attention to detail, output-focused and able to work in a deadline-driven environmentAbility to work both independently and in close partnership with colleagues and vendorsExperience solving business problems and drive change through innovative technology solutionsFocused on achieving efficient and streamlined business processes with minimal manual effortSkilled at managing competing deliverables and prioritizing work efforts

Compensation : Base salary anticipated to be between 160-190K.

Equal Opportunity

AXIS is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

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