Your new company You will be joining a forward-thinking, data-driven, financial services organisation that values innovation, collaboration and continuous improvement. With a strong focus on delivering fair outcomes for customers, this company is committed to using data to drive smarter decisions and improve operational performance across its collections and servicing functions.Your new role As a Collections Data Analyst, you will play a key role in shaping and optimising collections strategies through data-driven insights. Sitting within the Operations function and closely aligned with the Servicing team, you will:Develop and monitor collections and communication strategies tailored to different customer profilesEnsure strategies align with industry regulations and deliver positive customer outcomesAnalyse and report on collections performance, recovery rates, and strategic impactRegularly test and refine strategies to improve effectiveness and efficiencyCreate and maintain dashboards and reports for a range of stakeholdersSupport ad hoc analysis requests and collaborate across departments to inform operational decisionsPresent insights clearly to both technical and non-technical audiences What you''ll need to succeed A degree with a quantitative focus or equivalent commercial experienceProven experience in collections analytics or strategyProficiency in SQL or Python (other programming languages will be considered)Strong analytical mindset with the ability to turn data ..... full job details .....