Fire Systems - Field Line Manager

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Fire Systems - Field Line Manager
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Fire Systems - Field Line Manager
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Global Fire and Security SystemsGet AI-powered advice on this job and more exclusive features.Fire Systems - Field Line Manager - Service Operations
Global Fire and Security Systems
Field Based - Central London Area
Full Time - £DOE Car/Car Allowance + Bonus
WELCOME TO GLOBAL
We provide solutions from standards, experience and technology, that create seamless interaction within the environments of our customers, to satisfy their needs today and tomorrow.
Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide.
Thanks to a combined wealth of knowledge and experience between our directors, Global have become industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
Due to continued market development, we are now seeking to appoint a Field Line Manager, to be field based covering the Central London area.
Job Purpose:
Provide exceptional customer service, managing and maintaining client relationships and carrying out regular review meetingsDay to day management of an engineering team
Key Accountabilities
Provide exceptional customer service, managing and maintaining client relationships and carrying out regular review meetingsDay to day management of an engineering team, organising the day-to-day duties and operation of the teamTaking ownership of key accounts and service contracts allocatedWorking closely with the operations administration teamOverseeing all works for your region, taking full ownership of risk assessment/method statement, overseeing first time fix rates, deadline date adherence, planned maintenance, remedial works and real time documentation submissionManaging and monitoring allocated job budgets to justify increase or variation’sCarrying out audits, inclusive of PDA usage, paperwork, timesheet records, mileage records and vehicles, in line with company policyCarrying out client site audits, inclusive of checking customer OandMs and site logsMonitoring of supplier and sub-contract costs for your regionMonitor and review requirements for training in line with accreditation and standardsProduce monthly and ad hoc reportsConduct engineer appraisals and probation reviewsIdentify ‘better ways of working’, continually looking at improvements
About You
Demonstrable experience in the fire systems industry in a supervisory or management roleKnowledge of the relevant British StandardsPrevious experience working in a customer-based environmentGood IT skillsExcellent communication and customer service skillsPeople management skillsHold a full driving licenceAbility to create and build strong relationships, with a professional approach
Does this sound like you?
Then we would love to hear from you, send us your CV using the link below.
Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification.
We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.Seniority level
Seniority level Mid-Senior levelEmployment type
Employment type Full-timeJob function
Job function Management and ManufacturingIndustries ConstructionReferrals increase your chances of interviewing at Global Fire and Security Systems by 2xGet notified about new Line Manager jobs in
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