Overview

Join to apply for the IT Application Support Specialist role at OCS UK and Ireland. OCS is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our TRUE values - Trust, Respect, Unity, and Empowerment.About The Role

As a IT Application Support Specialist you will be responsible for managing and optimizing our Computer-Aided Facilities Management (CAFM) system, MRI’s Concept Evolution.Responsibilities

Previous experience in an IT support or application support role. 3+ years'' experience working within an IT Service Desk role with a focus on application and data support.Good problem-solving skills and attention to detail.Confident using and supporting business applications.Experience logging and managing tickets through a helpdesk system.Clear communication skills, able to explain issues to non-technical users.Strong customer service approach and willingness to learn new applications.Desirable

Basic knowledge of SQL for data checks and simple queries.Experience with system integrations or APIs.Familiarity with enterprise applications (e.g. ERP, HR, CRM, CAFM)Understanding of ITIL processes (Incident, Problem, Change)IT-related qualifications or vendor certifications.How To Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.Details

Seniority level: Not ApplicableEmployment type: Full-timeJob function: Engineering and Information TechnologyIndustries: Facilities Services, Hospitality, and Outsourcing and Offshoring ConsultingLocations posted: Bury St Edmunds, Colchester, Ipswich, Clacton-On-Sea (England, United Kingdom) with recent posting activity noted.

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