My client is an established IT managed service provider with multiple offices in the UK. They seek an experienced IT Helpdesk Support Engineer to provide 2nd Line technical support to a growing client base of SMEs. Role: Provide remote 2nd Line IT Support via phone / emailOnce the technical issue is identified you will talk the user through the steps required to resolve it or escalate it to the 3rd click apply for full job ..... full job details .....