Job Title: Warehouse Team Leader
Location: Birmingham
Monday to Friday 10:00-19:00
Pay: between £14.00-£16.00 p/h
Temp to Perm

We are looking for a warehouse Team Leader To support the Warehouse Management team in delivering operational excellence across all warehouse functions. The Warehouse Team Leader will be responsible for motivating and supervising a team of operatives to ensure accurate and timely receipt, picking, packing, and dispatch of products, whilst maintaining a strong focus on Health and Safety, performance targets, and continuous improvement.

Key Responsibilities:
" Assist managers in motivating and leading the warehouse team to achieve daily performance targets and maintain high service standards.
" Monitor and enforce all Health and Safety policies, ensuring a safe working environment and immediate reporting of hazards or incidents.
" Ensure all warehouse activities are carried out in compliance with company policies, procedures, and service level agreements.
" Oversee the allocation of work and daily task planning, supporting the Warehouse Team Manager in achieving operational KPIs.
" Ensure all inbound and outbound goods are processed accurately and efficiently, including goods-in, picking, packing, and dispatch.
" Supervise team punctuality, attendance, and break adherence; report concerns to management promptly.
" Monitor warehouse processes and team performance, identifying training needs and providing ongoing support to team members.
" Perform daily, weekly, and monthly warehouse audits and checks, maintaining accurate documentation for compliance purposes.
" Ensure stock accuracy by addressing and resolving discrepancies in a timely manner.
" Maintain excellent housekeeping standards and ensure the logistics area is always well organised.
" Liaise with internal departments and external customers to address admin queries, customer requests, and service issues.
" Lead daily team briefings and encourage employee involvement and feedback.
" Support return-to-work interviews and absence management.
" Provide cover and support for Area Managers when required.
Prioritise and adapt to operational challenges as they arise with a proactive approach.

Key Skills and Experience:

" Proven experience in a warehouse or logistics environment in a leadership or supervisory role.
" Strong knowledge of warehouse operations, including goods-in, picking, packing, stock control, and dispatch.
" Excellent communication and interpersonal skills.
" Strong IT skills - proficient in Word, Excel, and Warehouse Management Systems (WMS).
" Ability to manage workloads and priorities in a fast-paced, high-volume setting.
" High attention to detail and commitment to accuracy and efficiency.
" A confident leader with the ability to train, mentor, and develop team members.
" Strong understanding of Health and Safety regulations and procedures.
" Reliable, adaptable, and a team player with a solution-focused mindset.
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