We are recruiting on behalf of a client for a Telephone Account Manager Our client have 50 years of experience supporting businesses, they are one of the biggest and most reputable providers of Occupational Health Services and Medical Supplies in the UK. From First Aid to Pharmaceuticals Job - Telephone Account Manager Location - Liverpool Hours - 8.45am to 5pm Monday to Friday Salary - 30,000 Bonus - Uncapped earnings Holidays 25 days plus Bank Holidays Job Purpose: The Telephone Account Manager is responsible for building and maintaining strong relationships with clients through proactive communication, ensuring customer satisfaction, retention, and growth. This role involves managing a portfolio of accounts, resolving client inquiries, and identifying opportunities to upsell or cross-sell products and services. Key Responsibilities: 1. Account Management: Serve as the primary point of contact for assigned client accounts. Develop and maintain strong relationships with clients to understand their needs and preferences. Regularly review account performance and provide clients with relevant insights and updates. 2.Client Retention and Growth: Proactively address client concerns and resolve issues promptly. Identify opportunities to upsell or cross-sell products/services to existing clients. Monitor and analyse account metrics to identify trends and develop strategies for improvement. Sales Support: Collaborate with the Sales Manager to onboard new clients and ensure a ..... full job details .....