Do you love building long-term client relationships and seeing your work make a real impact? Do you thrive on being the trusted point of contact for clients and enjoy managing multiple projects with confidence? If so, this could marketing agency could have the role for you.We''re working with a collaborative, growth-focused digital agency who are looking for an Account Manager / Account Director to manage a portfolio of retained clients. You''ll be the go-to person for your clients, ensuring work is delivered smoothly, performance stays on track and relationships are nurtured, with clients who are genuinely lovely to work with.What You''ll Be DoingAct as the main point of contact for key client accounts, maintaining strong, positive relationshipsManage delivery of digital marketing campaigns and website projectsCoordinate internal teams to ensure work is delivered on time, to brief and to a high standardSupport campaign strategy by contributing ideas and insights to client activityMonitor campaign performance and prepare reports that clearly communicate progress and opportunitiesAttend client calls, presentations and briefings, adding value through insight and recommendationsManage timelines, budgets and priorities across accountsAbout YouExtensive experience within agency environments, ideally working with B2B clientsConfident managing retained client relationships and day-to-day communicationsStrong organisational skills, proactive and able to manage multiple ..... full job details .....