OverviewThe Senior Production Controller will plan and lead the end-to-end production process, ensuring timely, efficient, and cost-effective manufacturing of garments that meet RI standards for quality and customer satisfaction. This role requires excellent organisational skills, a deep understanding of garment production, and the ability to manage complex workflows across multiple teams.

Department:

Home Production

Location:

Head Office, Chelsea House

Responsibilities

Plan, create, manage and maintain detailed production schedules to ensure timely delivery of products

Lead production operations ensuring deadlines and standards are met. Ensure any production issues or delays are resolved quickly minimising impact.

Ensure garments are planned in the correct factory and location, competitive prices are paid and high standard of quality is achieved.

Balance RI demand, production capacity and material availability to optimise the production process and provide flexibility

Lead speed to market and test and react model for RI to achieve fast track deliveries

Liaise with fabric suppliers, production teams, and logistics to ensure smooth coordination of materials, labour, and equipment.

Key communicator for the Buying, Design and merchandising teams

Oversee trim buying and cloth orders to ensure best prices, avoid shortages and overstocking

Ensure adherence to quality standards and compliance regulations

Lead initiatives for continuous improvement in production planning and department processes.

Monitor production performance, identify inefficiencies, and implement strategies for process and profit improvements.

Prepare and present weekly reports on production progress and issues to senior management

Lead and mentor team members, providing guidance and training to enhance overall team performance.

Qualifications

Proven experience in management production schedules and operations in a senior or lead role

Strong analytical, problem solving and organisation skills

Excellent communication and leadership abilities Nurturing and supporting the team

Ability to work under pressure and meet tight deadlines

Ability to work in a fast-paced environment and manage multiple priorities.

Attention to detail with a strong focus on quality control.

Strong knowledge of garment production processes, including cutting, stitching, finishing, and packaging.

Strong negotiation skills

Production planning, factory knowledge, factory management experience is required

Profitable costings meeting RI Requirements and KPI’s

About UsWe’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.

This role is based at our Head Office in West London. Check us out here on a map.

What we can offer youGenerous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!

Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through Reward Gateway!

A free onsite gym, subsidised restaurant and café to fill you needs. Various social events to socialise throughout the year.

We support Islanders with all different family setups, enhanced maternity, paternity, adoption and fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!

Flexible working is a given, on top of payday and summer early finish Fridays.

Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.

Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.

A generous bonus scheme and private pension plan.

The option to opt in for healthcare through our provider AXA.

25 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!

Keeping You SafeAt River Island we are committed to the safeguarding of all of our employees regardless of age or job role. We will fulfil our obligation under the Prevent duty which seeks to stop extremism and extremist views from materialising in our business. We promote and encourage the belief in British Values – including democracy, the rule of law, individual liberty and mutual respect and tolerance of different faiths and beliefs. To find out more, please visit www.gov.uk.

Our Island is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Retail

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