About the role Derby Audi is looking to recruit for an exciting role, which shares dual responsibilities as a Service Administrator and Afternoon Showroom Host. We are seeking a detail-oriented and customer-focused individual to join our team as a Service Administrator and Afternoon Host. This dual-role position involves managing service invoicing duties in the morning and providing an exceptional customer experience as an afternoon Showroom Host. The ideal candidate will be highly organised, have excellent communication skills, and enjoy working in a fast-paced motor trade environment. Service Invoice Administration (Morning): Accurately process and complete service and repair invoices using dealership management systems (e.g., Kerridge/CDK/Keyloop, one link, Rtc, and bumper).Liaise with Service Advisors and Technicians to ensure job cards are correctly costed.Monitor work-in-progress and ensure prompt invoicing of completed jobs.Assist in financial reporting, including daily invoice logs and summaries. Showroom Host (Afternoon): Deliver a first class customer experience as the first point of contact for Derby AUDI Customers walking into the businessProvide refreshments and ensure the customer lounge is tidy and presentable.Support the service reception team with general administrative tasks as needed.Handle incoming calls, direct queries, and assist with appointment bookings.Maintain a high level of customer satisfaction by delivering exceptional front-of-house service. ..... full job details .....