At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. ## **Job Description****UK SMB Field Sales Team Manager****Join our growing team as a Sales Manager**forward-thinking,

growing team at this exciting time.Elavon is expanding its direct SMB sales presence across the UK and we’re looking for a dynamic Sales Manager to recruit and lead a brand new Sales team. This is a rare opportunity to head up a newly formed, high-performing team targeting SMB /mid-market businesses. You’ll play a pivotal role in shaping strategy, driving growth, and building lasting client relationships in a fast-paced, innovative environment.**Join us and make a difference**If you''re ready to be part of a company that values your contributions and supports your growth, we want to hear from you. Apply now and let''s create something amazing together!* Supports the sales team to:

+ win profitable new clients through sales of payment services into the SMB and Mid-market segment both directly and through partners.

+ identify business opportunities based on expert knowledge of prospecting, merchants, markets, products and services.

+ engage with prospects throughout the buying cycle, particularly in discover phase and supports creation/delivery of compelling proposals, negotiating / managing large and complex sales (including co-ordination of technical teams)

+ maintain relationship with clients post sale and for a period of up to 12 months to continue to deliver VAS and maintain excellent levels of customer service

+ develop and maintains stakeholder relationships within referral and introducer partnerships (plus trade associations and other networks) to maintain an effective network to help promote sales.**Why you''ll love working with us:*** Professional Growth: We invest in your development with continuous learning opportunities, coaching, and career advancement opportunities within a globally recognized financial services organisation.* Collaborative Culture: Work with a diverse team of experts who are as passionate about their work as you are.* Impactful Work: Your contributions will directly influence our success and help shape the future of our industry.**What we''re looking for:*** Performance focused creative thinkers: Individuals who can bring fresh perspectives and innovative solutions to the table.* Team Players: Collaborative professionals who thrive in a team-oriented environment.* People focused passionate Learners: Enthusiastic about continuous learning and staying ahead of industry trends, ready to support your team and to roll up your sleeves and get involved with merchants too.* Problem Solvers: Skilled at identifying challenges and developing effective solutions.* Commercial thinking and customer focus: able to think commercially to balance wider company goals alongside excellent service and products for our customers and to support your team in doing the same**Fitness and Proberty:** This role is a ‘controlled function’ (CF4 and CF7) role as defined by the Central Bank Reform Act 2010 Regulations 2011.**Key competencies required for this role****1**. **Collaboration*** Foster a culture of teamwork by actively promoting cross functional collaboration between sales and other departments such as Marketing, Credit and Risk, Sales Enablement and Account Management teams to drive revenue growth and improve customer satisfaction.* Lead by example in building strong relationships with internal stakeholders, encouraging open communication and facilitating joint problem solving to address customer needs and opportunities.* Organise and lead regular team meetings ensuring alignment on goals, sharing best practices, and providing ongoing feedback to enhance performance and maintain a collaborative work environment.* Build partnerships and promote a culture of teamwork to drive one U.S. Bank.**2. Customer Centricity*** Develop and implement customer focused sales strategies by deeply understanding client needs, ensuring tailored solutions, and consistently delivering exceptional service to drive long-term relationships and loyalty.* Empower the sales team to prioritise customer satisfaction by actively listening to feedback, addressing concerns promptly, and identifying opportunities to exceed expectations at every touchpoint.**3. Drive for Results*** Set clear, measurable sales targets and support the team to consistently achieve and exceed performance goals through effective coaching (including face to face), creating accountability, and performance tracking vs our minimum standards and KPIs* Continuous reflection and analysis of sales data and market trends to identify opportunities for improvement.* Ensure the team remains focused on high impact activities i.e. pipeline building and spending time with clients and partners face to face* Foster a results orientated culture by celebrating achievements, addressing performance challenges proactively and ensuring the team remains agile and responsive to changing business needs and opportunities.**4. Inclusion*** Champion and role model an inclusive sales culture by promoting diversity, equity and inclusion within the team, ensuring all voices are heard, respected and valued while fostering a collaborative environment that encourages diverse perspectives and ideas.**5.

Risk*** Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, behaviours and with Company Policy.**6.

Ethics and Trust*** Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity**Key Skills:*** Performance focussed team player* High levels of Commercial Acumen* High levels of emotional intelligence* Influence and Persuasion* Pro active positivity and creative thinking* High levels of numeracy – specifically for sales forecasting and analysing data* Mediation and negotiation skills* Customer centricity with ability to influence and engage at C level* Relationship Building and Interpersonal Skills* Strategic Planning and Organising/execution* Ability to manage all elements of performance (high performers, under performance)* Pipeline generation* Build and maintain external networks – both from a perspective of succession planning and influencing* Training and Coaching ability* Cross functional awareness and communication* Collaboration and ability to understand cross functional team demands* Presentation skills and project management* Thorough knowledge of sales leadership and sales strategies* Experience in building sales teams and diversification of distribution channels desired* Demonstrable new business development and relationship management skills* Thorough knowledge of payments or adjacent fields i.e. fintech, banking, technology or other regulated industries**Control Function#J-18808-Ljbffr