Workshop ManagerLocation: Bury St Edmunds, SuffolkSalary: 35,000 - 40,000 per annumHours: Monday to Friday, 8:30am 5:00pmCompass Point Recruitment is proud to be partnering with a highly regarded business within the agricultural sector to recruit a Workshop Manager based in Bury St Edmunds.This position is responsible for overseeing both the service workshop and parts department, ensuring smooth and efficient daily operations, outstanding customer service, and strong commercial performance. You will lead from the front, managing people, processes, and customer relationships while contributing to the continued growth and long-term success of the business.As Workshop Manager, you will take full responsibility for the performance of both the workshop and parts functions.Key Responsibilities:Oversee the day-to-day operations of the service workshop and parts departmentLead, motivate, and develop a team of service technicians and parts staffAct as the primary point of contact for customers, delivering exceptional service and building long-term relationshipsPlan, schedule, and manage workshop workloads to maximise efficiency and productivityManage parts ordering, stock control, inventory levels, and supplier relationshipsPrepare estimates, job cards, invoices, and warranty claims accurately and efficientlyDrive service and parts sales to achieve departmental targetsMonitor KPIs, analyse performance data, and implement improvements to increase profitabilityEnsure full compliance ..... full job details .....