Dynamics 365 CE/ CRM Business Systems AnalystJob DescriptionI am actively seeking an enthusiastic Systems Support Analyst, with hands on expertise in Dynamics 365 CE/ CRM, for a fantastic new role with a reputable service sector organisation. My client is seeking a candidate who can be the main POC for day to day CE/ CRM system issues, whilst providing support on a range of innovative customisation, integration and roll out projects.The role provides the chance to work within a collaborative IT team with excellent future progression prospects.My client offers a hybrid working model, with requirement for 2 days per week working from modern South Yorkshire offices.Role and ResponsibilitiesMain POC for system support issues on D365 CE - particularly sales and customer service modulesInvolvement in system analysis, requirement gathering, process mapping and functional system design for new esystem enhancementsSystem customisation/ configuration (utilising Power Platform/ Power Automate/ Power Apps)Functional system testing and key user trainingProduct Ownership - providing ongoing management of solution and ensuring CRM environment is operating effectively for usersSkills and QualificationsStrong functional understanding of Dynamics 365 CE/ CRM - particularly the Sales and/ or customer service moduleEnd to end project life cycle skills, with strengths in process/ requirement analysis, conducting workshops, documentationPower Platform/ low code system customisation skills (inc. ..... full job details .....