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Permanent

Contact Centre Advisor - Pensions Customer Service

Preston
money-bag 10000-500000 Annual
3129840543
Posted Yesterday

Contact Centre Advisor - Pensions Customer ServiceHybrid Working with 2 days in Preston, Lancashire- Do you have first-class customer service skills?- Want a role with no weekends, late nights, or Bank Holidays?- Work for a company that offers career progressions?- Incentives and recognition that reward excellent member experience?- Full-time roles - working 37 hours per week - currently an early finish every Friday.- 25 days'' holiday, plus bank holidays and additional concessionary days, with the ability to buy and sell leave.Available to come and join us on Monday 3rd August?If so, we want to talk to you .Please note, your first 3 weeks will be fully office-based, so we can support you through induction and a full training plan.A glance at the role:We have the opportunity for Contact Centre Advisors to come and join us, working at our Pensions Contact Centre, starting on Monday 3rd August 2026. You will be confident and professional, providing the highest standard of customer service to members, employers, and 3rd party calls and emails into our Contact Centre.The role is focused on answering pensions queries via telephone and email in respect of the public sector pension schemes administered by LPPA within SLAs and to exacting standards, in a fast-paced, busy environment.You will join a friendly, welcoming, and sociable work culture where there are many opportunities for continuous personal and professional development, and you will be supported to reach your full ..... full job details .....

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