Internal Sales Support Coordinator

Are you a proactive and organised individual with experience in sales support or a similar role? We are seeking a driven Internal Sales Support Coordinator to join a dynamic and growing Wokingham based IT company. This is a hybrid position, initially requiring 2 days per week in the office, with the intention of returning to a fully office-based environment in the long term. What you''ll be doing as the Internal Sales Support Coordinator: As part of the internal sales team, you ll play a key role in supporting the Account Manager and ensuring a seamless customer experience. Responsibilities include: Responding to new sales enquiries Searching internal database for product availability Preparing and sending customer quotes Processing new orders and raising extensions Handling fault logs, swap outs, manual invoices, and credits Organising collections and chasing due backs, shortages, and damages Coordinating installs/de-installs, including liaising with Operations for pricing Monitoring and tracking orders to meet customer delivery/collection deadlines Keeping customers updated on their orders Supporting various ad hoc projects as needed What we''re looking for from the Internal Sales Support Coordinator: Proven experience in a similar sales support or coordination role ideally within a tech environment Strong organisational and multitasking abilities Excellent communication skills and attention to detail A team player with a proactive, can-do attitude Comfortable working ..... full job details .....
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