Operations Coordinator

-32,900 + -2,100 shift allowance | 4 on / 4 off (07:00-19:00)
Industry: Aviation Logistics / AOG Operations

The Role at a Glance:
We''re working with a leading aviation logistics provider seeking an Operations Coordinator to join their AOG (Aircraft on Ground) Operations Team at Heathrow. This is a fast-paced, hands-on role ensuring critical shipments are managed efficiently from start to finish-where speed, accuracy, and customer service are key.

You''ll be coordinating urgent import/export shipments, handling documentation and customs processes, and ensuring top-tier support for global clients. If you thrive in high-pressure environments and want to be a key player in time-critical logistics, this could be the perfect fit.

• Manage import/export shipments end-to-end, including customs and documentation.
• Deliver accurate, cost-effective solutions and quotations using Cargowise.
• Liaise with customers, suppliers, and internal teams to ensure timely shipment execution.
• Maintain compliance with aviation, customs, and health & safety regulations.
• Ensure timely billing, accurate record-keeping, and consistent customer updates.

• Previous experience in AOG, import/export or freight forwarding.
• Strong knowledge of UK customs law and the Customs Declaration Service.
• Proficient in Microsoft Office and ideally familiar with Cargowise.
• Excellent communication, problem-solving, and organisational skills.
• Able to work independently, take initiative, and manage multiple priorities.
• Dangerous Goods certification is an advantage.

ACS are recruiting for a Operations Coordinator. If you feel that you have the skills and experience required in this advertisement to be a Operations Coordinator submit your CV including an outline of your experience as a Operations Coordinator. It is always a good idea to include a covering letter outlining your experience as a Operations Coordinator with your application as this will enhance your chances of selection and improve your prospects of landing the Operations Coordinator role you desire.