Business Support Administrator - Families First Service
Location: PCC Ballard House, PL1
Hours: 37 hours per week, Monday to Friday
Shifts: 10am-6pm or 12pm-8pm
Pay: £12.85 per hour
Contract: Temporary (July - December 2025)

We are currently seeking an enthusiastic and highly organised individual to join the Business Support Team within the Families First Service. This is a rewarding opportunity to contribute to a service that makes a real difference in the community.

About the Role:
You''ll play a key role in supporting the team with a wide range of administrative and clerical tasks. This includes:
- Acting as the first point of contact for clients and visitors
- Handling sensitive and confidential information with care
- Inputting and managing data across various systems
- Supporting financial processes including petty cash, invoicing, and budget coding
- Booking meetings, taking minutes, and distributing post
- Providing support for inspections and specialist admin tasks
- Working independently, as most of the team works remotely
- Due to the nature of the role, you may be exposed to sensitive and sometimes distressing information. Emotional resilience and a professional, person-centred approach are essential.

Essential Requirements:
- GCSEs (A*-C / 9-4) in Maths and English or equivalent
- Strong interpersonal and communication skills
- Ability to work independently and manage emotional responses
- High attention to detail and confidentiality
- Proficient in typing and word processing
- Willingness to undertake relevant training

Desirable Skills and Experience:
- NVQ Level 2 or 3 in Business Administration or similar
- Experience in a clerical or administrative role
- Familiarity with Microsoft Office (Word, Excel, Outlook)
- Customer care training or experience
- Experience working in a team environment

Working Hours:
The team operates between 8am and 8pm. Applications are welcomed who are interested in covering later shifts such as 10am-6pm or 12pm-8pm.

If you''re organised, compassionate, and ready to support a vital service, we''d love to hear from you!
Apply now to join a team that truly makes a difference.