Allocations and Credit Control Administrator

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Allocations and Credit Control Administrator

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NMBSAllocations and Credit Control Administrator

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Allocations and Credit Control Administrator

role at

NMBSTitle:

Allocations and Credit Control Administrator

Department:

Allocations and Credit Control

Director:

Finance and Operations Director

Reports Directly to:

Allocations and Credit Control Team Leader

Summary

An exciting and challenging role reporting directly to the Allocations and Credit Control Team Leader, the position involves managing a ledger of member accounts – dealing with all account related queries, allocation of payments and using Credit Control practices to obtain payment for unpaid invoices, includes developing new initiatives and ensuring departmental KPI’s are achieved. This is a full-time role 8:30 – 4:30pm Monday – Friday, hybrid, with two days per week working in office.

Role Summary

Reconcile and allocate payments as per KPI’sLiaise with members to ensure outstanding queries within 6 monthsEnsure no aged debt over 18 monthsReconciling member accountsChasing member accounts via telephone and emailProviding monthly updates to Credit Risk Team Manager / Head of Credit on any unpaid balancesHave no manual deductions (invoices without known queries) over 90 daysSupporting team members where requiredAd-hoc duties which may arise

Communication and Working Relationships

Create productive working relationships with all staff (internal)Develop and maintain relationships to a high standard with all members as required (external)

Dimensions and Decision Making

Be proactive in the suggestions of improvements to working practicesIn conjunction with the Allocations and Credit Control Team Leader, ensure that all regulatory requirements are met in an accurate and timely fashion

Skills, Knowledge, And Experience

GCSE’s A to E (including Maths and English) or equivalentSelf-motivatedAction a high volume of customer queriesCredit control experience is an advantageGood communication skills – both verbal and writtenPrevious experience within a busy sales ledger environment is essential

Performance Standards

Educated to a good standard of numeracy and literacyHighly computer literate in particular Word, Excel and PowerPointPossess high degree of accuracyWillingness to work outside contracted hoursEnjoy working with people of differing cultures, backgrounds, and positionsGoal orientedGood organisational skillsHigh level or integrity and credibilityOpenness to changeMotivated self-starter, resourcefulHigh quality verbal and written communicationEffective time managementFlexible, innovate, and creativeExcellent interpersonal skillsCustomer focusedAttend meetings as required and to provide a positive contribution to those meetingsTo fulfil all company objectives to a satisfactory conclusion

Personal Standards

Smart appearanceSelf-motivated to operate with limited supervision in a disciplined and organised wayMust have a professional attitudeAbility to delegate, manage and motivate your teamMust have the ability to organise and prioritise to meet strict deadlineMust possess a can-do attitude to workMust be persistent and thoroughMust be proactive and quick thinkingCapable of working under pressure to meet necessary deadlinesWillingness to accept constructive criticism and handle pressure in a professional mannerMust have ambition, desire and commitment to succeedMultitask management of initiatives and activities both personal and team

Seniority level

Seniority level Entry levelEmployment type

Employment type ContractJob function

Job function Accounting/Auditing and FinanceIndustries ConstructionReferrals increase your chances of interviewing at NMBS by 2xSign in to set job alerts for “Credit Administrator” roles.

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