Our client is currently seeking an Operational Conference and Events Manager to join their team on a permanent basis. The successful candidate will oversee the seamless delivery of meetings, conferences, weddings, banquets, and large-scale events within a prestigious hotel venue. This is a hands-on leadership role, responsible for maintaining the highest standards of service and guest experience. Key Responsibilities: Leading the day-to-day operations of conferences, weddings, and banqueting. Supervising, training, and scheduling the events team, including casual staff. Acting as the main client contact during events to ensure smooth execution. Coordinating AV, staging, and technical requirements with in-house and external teams. Monitoring event spaces for cleanliness, functionality, and readiness. Managing budgets, costs, and post-event financial reconciliations. Ensuring compliance with health and safety, fire, and food hygiene regulations. Key Skills and Experience: Proven experience in conference and events operations within a 4- or 5-star hotel or hospitality venue. Strong leadership and people management skills in a fast-paced environment. Excellent organisational and multitasking abilities. Outstanding communication and client-facing skills. Sound knowledge of event logistics, food and beverage service, and AV coordination. Proficiency in Microsoft Office; knowledge of event management systems an advantage. Flexibility to work evenings, weekends, and holidays. ..... full job details .....