Store Manager
Location: Southwold
Hours: 37.5 per week, across Monday–Sunday (flexibility required)

A prestigious, fast-growing luxury lifestyle brand is recruiting for a Store Manager to lead their beautiful Southwold store.

This is a pivotal role for an experienced retail leader who can balance commercial drive with the highest levels of customer service, delivering an exceptional in-store experience that reflects our brand values.

As Store Manager, you will be both a role model and motivator, inspiring your team to achieve sales targets and KPIs while ensuring the store runs smoothly day to day. Working closely with the Regional Stores Manager, you’ll also contribute to the store’s ongoing growth and success.

Key Responsibilities

• Lead, motivate, and coach the store team to deliver outstanding service and achieve sales targets.
• Drive commercial performance through innovative initiatives, events, and VIP days.
• Act as brand ambassador, ensuring the store environment and customer experience reflects our luxury positioning.
• Build strong links with the Marketing team to maximise store promotion.
• Manage stock levels, cash handling, reporting, and store administration with accuracy and efficiency.
• Produce weekly business updates and financial reports for the Regional Manager.
• Handle customer queries with professionalism and care.

About You
We are looking for a confident leader with a proven track record in luxury retail management. You’ll be hands-on, commercially astute, and passionate about delivering memorable customer experiences.

Experience & Requirements:

• Previous store management experience within a luxury retail environment.
• Strong sales background and proven ability to deliver commercial success.
• Experience leading and developing a high-performing team.
• Excellent communication and leadership skills.
• Strong organisational, numerical, and IT skills (including MS Office and Excel).
• Ability to work under pressure, take initiative, and follow through.
• A professional yet personable approach, able to engage confidently with customers from all backgrounds.

This is a fantastic opportunity to take ownership of a beautiful store, work with a passionate team, and play a key role in the continued growth of an iconic British brand.