Job Title: Claims Advisor Salary: £24,000 per year Hours: Full-Time, Permanent (35 hours per week) Location: Liverpool City Centre (Office-based) Shifts: 9am 5pm, 10am 6pm, or 12pm 8pm (on rotation)About the Role: Are you experienced in call centres with a passion for customer service and an interest in legal claims? Join a busy, growing legal firm in Liverpool City Centre as a Call Centre Advisor.You ll support clients by handling calls, reviewing claims, and clearly explaining our terms, fees, and funding options. It s a great opportunity to grow your career in a fast-paced legal environment.What You ll Do:Handle incoming calls and client queries with professionalism.Review new cases to assess suitability for funding or litigation.Provide clear explanations of terms, conditions, and fees.Work closely with internal teams to keep claims progressing.Maintain accurate records in line with legal standards.What We re Looking For:Previous call centre or customer service experience.Understanding of claims, legal processes, or financial services (a plus).Strong communication and data entry skills.Confident using contact centre or case management systems.Benefits:Christmas closure and your birthday off Personal Time for external appointmentsEmployee Assistance ProgrammeStaff referral bonusDiscounted parkingApply today to join a friendly team where your skills will make a real difference. This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume ..... full job details .....