We are seeking a Scheduler who is immediately available to join a busy team based in the Rochester area. Role: Scheduling AdministratorHours: Monday to Friday, 8:00am - 5:00pmLocation: Rochester - Fully office-based (5 days per week)Salary: 26,000 - 30,000 per annum/ 13.00 - 14.50 per hourTerm: Temporary (with the potential for a permanent role) DutiesReceive and process installation requests from various sources (e.g., sales, customer service, project managers)Schedule installations based on fitter availability, customer preferences, and delivery timelinesUtilise scheduling software to optimise routes and minimise travel time for installation crewsDispatch installation crews with accurate job information, including addresses, contact information, and specific installation instructionsMonitor installation progress in real-time and address any scheduling conflicts or delays proactivelyCustomer Service:Communicate effectively with customers regarding scheduling, delivery, and installation updatesAddress customer enquiries and resolve scheduling issues promptly and professionalMaintain excellent customer relationships and ensure high levels of customer satisfactionLogistics and Coordination:Coordinate with warehouse personnel to ensure timely delivery of furniture to installation sitesLiaise with installation crews to provide support and address any on-site challengesTrack and monitor orders to ensure scheduled installationsAdministrative Tasks:Maintain accurate records of all ..... full job details .....