Overview

Store Manager. As Store Manager, you''ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You''ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in. This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.Responsibilities

Lead the delivery of the full retail plan across the store, driving commercial, operational, visual and people performance to deliver against the key retail metrics.Set the strategy and direction for the store, ensuring every colleague knows their part to play and is held to account for delivering it.Own the change agenda and land transformation initiatives with clarity, urgency and pace.Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.Use data and insight to unlock opportunities, making fast, confident decisions that drive profit, improve service, and boost efficiency.Drive digital adoption and omnichannel capability to help teams sell across all platforms and channels.Be the voice of your store, representing your people, communicating candidly, and owning follow-through on improvements.Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.Who you are (Qualifications)

A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.Confident working across all areas of store performance (commercial, visual, operations and people) and capable of uniting them for impact.A clear and direct communicator with the courage to make tough calls and the skill to bring colleagues with you.Resilient and passionate about delivering in a transformational environment, challenging the norm and helping to deliver a business fit for the future.Strong in planning, performance management and resilience; capable of balancing the big picture with detail and setting clear expectations.Proven track record of performance management, able to lead teams to deliver results at pace.Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.Skilled in building partnerships across your team, peers and your region to share insights, solve problems and deliver transformation.What''s in it for you

20% colleague discount across all MandS products and many third-party brands for you and a member of your household.Competitive holiday entitlement with the potential to buy extra holiday days.Discretionary bonus schemes based on how objectives are achieved and business performance.A generous Defined Contribution Pension Scheme and Life Assurance.A tailored induction and a wide range of training programmes to develop your skills.Amazing perks and discounts via the MandS Choices portal for wellbeing.Industry-leading parental, adoption and neonatal policies providing support and flexibility for your family.Access to wellbeing support, including 24/7 Virtual GP and PAM Assist.A charity volunteer day to support a cause you care about.Everyone''s welcome

We are ambitious about the future of retail. We''re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. Marks and Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team so we can help you be at your best through this process.Lead with purpose. Own the outcomes. Raise the bar. This is your store and your chance to shape the future of MandS. Are you ready for it? Take Your Marks and apply today.

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