Quality Assurance Engineer (12 month contract)

PlotBox, Greenford, United KingdomOverview

We’re looking for a QA Engineer to join our Technology team at PlotBox, a global leader in cemetery and crematory management software. Our mission is to help our customers better serve families through innovative technology that brings clarity, efficiency, and peace of mind to an essential industry.Location: Ecos Hub, Ballymena. Contract Type: 12 month fixed term contract.What You Will Do

Identify and raise incidents in a timely mannerLiaise with internal teams including developers and product managers to identify system requirements and help plan new featuresProvide QA support for existing customers by reviewing issues and ensuring timely resolutionProvide QA support on new project implementationsReview requirements, specifications and technical design documents to provide timely and meaningful feedbackCreate detailed, comprehensive and well-structured test plans and test casesEstimate, prioritise, plan and coordinate testing activitiesIdentify, record, document thoroughly and track bugsPerform thorough regression testing when bugs are resolvedDevelop and apply testing processes for new and existing products to meet client needsLiaise with internal teams to identify system requirementsMonitor debugging process resultsInvestigate causes of non-conforming software and train users to implement solutionsTrack quality assurance metrics, like defect densities and open defect countsStay up-to-date with new testing tools and test strategiesWhat We Are Looking For

Be educated to degree level in Software Engineering, Computer Science or similar subject OR equivalent experienceHave 2 years experience in a software testing or quality assurance roleHave a strong working knowledge of software methodologies, tools and processesHave experience in writing clear, concise and comprehensive test casesHave experience of working in an agile/scrum environmentWhy PlotBox

We have a clear mission and a sense of pride in helping families during difficult timesWe are a global company with colleagues across the UK, Australia and North AmericaWe have a passion for tech and innovation, using new tools and technologies to enhance our productGreat Place to Work Certification and recognition as a UK Best WorkplaceCommitment to diversity, inclusion and wellbeingLife at PlotBox: we value ambiguity, flexibility, and continuous improvement. We expect initiative, problem-solving, and collaboration with a respectful, supportive culture.EEO statement: PlotBox is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable adjustment or wish to discuss recruitment adjustments, please email careers@plotblox.io with the role you are applying for.Apply now. See more open positions at PlotBox.

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